Term and Conditions

Last Updated: [Insert Date]

1. Our Magical Shop

Tomy Store specializes in delightful gifts that spark joy, including:

• Barware & Wine Tools
• Books and Recordable Storybooks
• Calendars & Desk Accessories
• Cards & Boxed Christmas Cards
• Collectible Figurines
• Drinkware
• Garden & Flags
• Guest Books and Albums
• Home Décor & Sentiments
• Kitchen & Tableware
• Photo Frames
• Stationery
• Stuffed Plush companions

Our products are carefully curated to bring happiness to gift-givers and recipients alike.

2. Your Enchanted Account

2.1 Account Creation

To make purchases, you may create an account by providing accurate information. You’re responsible for maintaining the confidentiality of your account credentials.

2.2 User Responsibilities

You agree to:

• Provide current, complete, and accurate purchase information
• Promptly update account information when changes occur
• Not use our shop for any illegal or unauthorized purpose
• Not transmit harmful code or interfere with site functionality

3. Ordering & Payment Spells

3.1 Order Acceptance

All orders are subject to product availability. We reserve the right to refuse service or cancel orders at our discretion.

3.2 Pricing & Payment

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Prices are in USD and exclude taxes/duties which may be applied at checkout or upon delivery.

3.3 Order Processing

Our gifting elves process orders within 1-2 business days. You’ll receive an order confirmation email with details.

4. Shipping & Delivery Magic

4.1 Shipping Options

• Standard Shipping ($12.95): Via DHL or FedEx – 10-15 business days after shipment
• Free Shipping: For orders $50+ via EMS – 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except some Asian countries and remote regions. International customers are responsible for any customs fees, taxes, or duties.

4.3 Delivery Issues

If your package is lost or significantly delayed (beyond estimated delivery window), contact us at [email protected] within 30 days of shipment.

5. Returns & Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition (unused, with tags/packaging intact).

5.2 Non-Returnable Items

• Recordable Storybooks (for hygiene reasons once opened)
• Personalized/monogrammed items
• Opened food/beverage products
• Collectible Figurines with damaged certificates

5.3 Return Process

1. Email [email protected] within 15 days with order details
2. Receive return instructions within 2 business days
3. Ship items back securely with tracking

5.4 Refunds

Refunds are issued to original payment method within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is our error.

6. Product Enchantments

6.1 Product Descriptions

We strive for accurate product descriptions and images, but slight variations may occur. Colors may appear differently on various screens.

6.2 Damaged/Incorrect Items

Contact us within 3 days of delivery with photos of damaged/incorrect items. We’ll typically send replacements immediately.

7. Intellectual Property

All content on our site (logos, text, graphics, etc.) is our property or licensed to us and protected by copyright laws. You may not reproduce, distribute, or create derivative works without permission.

8. Limitation of Liability

Tomy Store shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our site. Our maximum liability is limited to the purchase price of the product in question.

9. General Provisions

9.1 Governing Law

These terms are governed by the laws of Massachusetts, USA.

9.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of changes.

9.3 Contact Information

Tomy Store
3558 Cedar Lane, Boston, US 02115
Email: [email protected]